Orders before 2pm are dispatched the same day Monday to Friday, except Bank Holidays. Although most receive it the next day, it is not guaranteed.
Exceptions are indicated at checkout, where the exact dispatch date will be shown.
All orders placed by 2pm from Monday to Friday (excluding public holidays) will be processed and shipped the same day. Orders placed after 2pm are processed the next working day. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and/or an influx of orders due to sale. An email confirmation will be sent for all orders once received and once dispatched. If you are having problems receiving these emails please check your junk inbox and additionally add the email address firstname.lastname@example.org to your address book.
Taxes, Duties & Tariffs
For all international orders, the required customs declarations forms are filled in by us, however you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs. Saying that, we have never come across our items having any problems at customs.
Modes of Payment
We accept secure payments directly on our website via VISA/MASTERCARD credit and debit cards and American Express. You also have the option to pay by PayPal. Please visit www.paypal.com for more information. We do not accept any other methods of payment.
We are a very small business and sometimes, due to events, we’re unable to dispatch during our set timeframe. Temporary exceptions are displayed in the cart, checkout and on this page.