🇬🇧 Please support small businesses like us during this time #covidkindness

Shipping & Delivery

How much do we charge?

Orders before 2pm are dispatched the same day Monday to Friday, except Bank Holidays. Although most receive it the next day, it is not guaranteed.
Exceptions are indicated at checkout, where the exact dispatch date will be shown.

FREE UK DELIVERY ON ORDERS OVER £30
Extended Christmas Returns Policy – Initiate a return up to Friday 11th January 2021. Valid on orders from 9th November 2020. Plenty of time to make sure that gift is perfect!

Last Posting Dates for Christmas Delivery

Friday 4 December: Australia and New Zealand

Wednesday 9 December: Africa, Asia, Caribbean, Central and South America, Far and Middle East

Thursday 10 December: Canada, Cyprus and Malta

Friday 11 December: Greece, Eastern Europe (except Czech Republic, Poland and Slovakia) and Turkey

Saturday 12 December: Czech Republic, Finland, Italy, Poland, Sweden, USA

Wednesday 16 December: Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland

Friday 18 December: Belgium, France, Ireland, Luxembourg, United Kingdom

Please note: Indi Clothing Co and Royal Mail are working hard this Christmas to ensure that your order reaches you on time. However, due to the ongoing uncertainty these dates can only be used as a guide and not a guarantee. The latest recommended posting dates are correct at the time of publishing and are subject to change.
United Kingdom £2.95

United Kingdom £2.95

For orders under £30.00.
Delivered within 1-2 working days.
First Class Royal Mail.

European Union £7.95

European Union £7.95

Choose your country at checkout.
Delivered within 3-7 working days.
Royal Mail International Standard.

Rest of the World £7.95+

Rest of the World £7.95+

Choose your country at checkout.
Delivered within 5-10 working days.
Royal Mail International Standard.

Haven’t received your order yet?

Royal Mail are experiencing some delays with the exceptionally high Christmas volumes they are seeing, exacerbated by the coronavirus-related measures they have put in place in local mail centres and delivery offices.

In our 6 years of trading we have never had a parcel go missing. We know it’s frustrating that a 1st Class parcel is taking so long to reach you. But we please ask that you wait a little bit longer before contacting us. We’re all in the same boat.

Please be assured that Royal Mail are working their hardest to get your order to you and we are pretty sure they’ll get all parcels delivered before Christmas.

Order Processing

All orders placed by 2pm from Monday to Friday (excluding public holidays) will be processed and shipped the same day. Orders placed after 2pm are processed the next working day. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and/or an influx of orders due to sale. An email confirmation will be sent for all orders once received and once dispatched. If you are having problems receiving these emails please check your junk inbox and additionally add the email address orders@indiclothing.co to your address book.

Taxes, Duties & Tariffs

For all international orders, the required customs declarations forms are filled in by us, however you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs. Saying that, we have never come across our items having any problems at customs.

Modes of Payment

We accept secure payments directly on our website via VISA/MASTERCARD credit and debit cards and American Express. You also have the option to pay by PayPal. Please visit www.paypal.com for more information. We do not accept any other methods of payment.

Exceptions

We are a very small business and sometimes, due to events, we’re unable to dispatch during our set timeframe. Temporary exceptions are displayed in the cart, checkout and on this page.

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