Before contacting us please see if you can find the answer to your query in our Frequently Asked Questions section.
Haven’t received your order yet?
Royal Mail are experiencing some delays with the exceptionally high Christmas volumes they are seeing, exacerbated by the coronavirus-related measures they have put in place in local mail centres and delivery offices.
In our 6 years of trading we have never had a parcel go missing. We know it’s frustrating that a 1st Class parcel is taking so long to reach you. But we please ask that you wait a little bit longer before contacting us. We’re all in the same boat.
Please be assured that Royal Mail are working their hardest to get your order to you and we are pretty sure they’ll get all parcels delivered before Christmas.